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Course Name:

Decision Support and Expert Systems

Course Description:

This course provides covers areas in which computers can be used as tools in management decision-making and evaluation of alternatives. Functional components of a Decision Support System (DSS). Decision models and end-user modeling. User-DSS interfaces. Planning and developing a DSS. Concepts of knowledge-based systems and expert systems. Components of expert systems. Knowledge acquisition. Expert systems development with a commercial shell. Manipulation of quantified uncertainty factors. Derivation of knowledge from data. Significance of groupware and document management systems to decision-making.